I have been with a client today (who shall remain nameless) who could not answer the simple question of who is hosting their domain!
Let me put that question more simply. “To whom have you entrusted a vital asset of your company – one on which you depend for promotion and business critical communications?”
This is the second time this week this has happened – the other was an ex-client, who was always looking for the cheapest deal and moved away from us as someone he knew, who agreed to look after his laptop for far less than I pay for coffee! Following that he then moved his domain from the trusted partner we recommended. Now after several years he is going through the process of saying various companies are responsible for this loss when in reality, originally he put no value against his domain and took no care of it.
So the moral of this story is that everyone needs to know who has control of their domains – and the ultimate answer to this question should be THEMSELVES. Find a trusted supplier to host the domain (if you cannot do it yourself) and then get that supplier to talk to the web designers and support companies to sort the details out.
For support clients of Octagon Technology we offer hosting facilities and many take advantage of this so they know their domains are safe. We also work with a number of web companies (of which Develop and Promote is our primary partner) where our clients have their domains hosted but we keep the details on file so they cannot forget!
This article is sponsored by Octagon Technology of Lincoln, England