IT Support today @OctagonT

IT Support today @OctagonT

No coffee and no meetings today – I am on IT Support duties helping out, Martin, Connor and Alex.

This particular machine was infected by a RansomWare virus – not a huge issue for us to sort out for the client as they; contacted us the moment it happened, they followed our emergency plan and they have an Octagon managed backup with an excellent retention plan.

Today I am simply wiping the computer and rebuilding it.