My turn to speak today @OctagonT @TheBNLincoln
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Octagon Technology
More IT Support – Octagon Technology
Today I am out covering some of the IT Support jobs. Jobs today have included:
- Getting a CNC control PC back up and running at a factory in Spilsby
- Removing malware from an XP PC – which really should not be being used now
- Helping clients get the best from our hosted exchange server when it comes to sharing calendars
- Telephone discussion with a client in Essex who wants us to provide IT consultancy and remote support to one of his clients in London
- Reconnected a PC to the internet
- Fixed a problem in Word for a Lincoln contract client by remote
- …and making the final tweaks to tonight’s PowerPoint presentation for the Business Club
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Octagon Technology IT Support – Today’s photo
I had to pack up early yesterday and head back to Lincoln to help with an IT support issue.
As part of that process Martin and I found a list of “crowbar passwords” in a malware directory installed on the machine – I thought these would be good to include in a presentation I am going to make tomorrow night.
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Remote Working – My office today…
I have come away this weekend as Octagon has a number of weekend projects scheduled over the coming weeks; but I also have some presentations to work on. So for today this is my office.
Remote Working
Not only does remote working mean that our team can work from home, or client sites, or from the local wifi cafe. But especially for Diana and myself we can access our systems and information whilst we are away on holiday.
On my agenda today:
- Email and team scheduling using our secure hosted exchange
- Collecting photos and other information for the presentations
- Preparing the slides on my iPad using Microsoft PowerPoint connected to our OneDrive whilst writing my speaking notes using OneNote on my iPod
- Phone meetings with both Kamila and Martin
- A walk along the river into St Neots to find a good tea shop
Whilst remote working to keep everything charged I have a USB charge plug in my MX-5 that supplies both 1A, for my phone and iPod and 2.1A for my iPad.
When the phone is in this bracket it is easy to use it as a personal hotspot so my wifi enabled devices can get on the Internet, this saves multiple SIM card costs.
Add to these my collection of tech gadgets, cables, brackets and chargers, a multi-coloured pen and a hard cover A5 notebook and I have everything with me to work away from home.
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Octagon at Work
Today’s photo is for a blog post Kamila is writing for Octagon Technology about remote working and IT systems.
Martin is fixing an issue for a client, remotely over the Internet. Kamila is updating our Twitter account and it is Connor’s turn to pour the tea!
We had all met up for our weekly staff meeting at The Food Bar, in Lincoln. Good coffee, sausage in a bap and wifi. The meeting notes and agenda had been distributed beforehand using our hosted exchange and OneNote.
Watch out for the full article tomorrow on the Octagon blog.
The article has been produced in association with B&G HR.
Hosted exchange server
I shot this photo for an article Kamila is writing for the Octagon Technology website.
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IT Support today
With some of our team on annual leave today I had to cover the support:
I also met with a client to finalise a project to replace a Windows 2003 server.
